Shipping policy

Brand: NR Studios NYC
Email: nrstudionewyork@gmail.com

1. Digital Product Delivery

At NR Studios NYC, all products are digital downloads — no physical items will be shipped.

  • Upon successful payment, you will receive an instant download link or access via email.

  • If you do not receive your download within 15 minutes, please check your spam/junk folder or contact us directly.

2. Order Processing Time

  • Orders are processed automatically and delivered within minutes of purchase.

  • In rare cases, due to technical issues or email filters, delivery may take up to 1 hour.

3. No Physical Shipping

Because our products are entirely digital:

  • No shipping fees apply

  • No tracking numbers are issued

  • No customs or duties are applicable

4. Accessing Your Files

You’ll receive:

  • A confirmation email with download links

  • Or a Shopify account download section (if applicable)

If you created an account, your digital products will also be accessible under your customer account dashboard.

5. Failed or Lost Downloads

If your download fails or is interrupted:

  • Contact us at nrstudionewyork@gmail.com

  • Provide your order number and the email used at checkout

  • We’ll resend your digital files promptly at no additional cost

6. Contact Us

If you have any questions about your delivery, feel free to reach out:

📩 nrstudionewyork@gmail.com
💬 We respond within 24 hours, Monday–Friday

By placing an order with NR Studios NYC, you agree to this Shipping Policy.
We appreciate your support and are excited to help bring your vision to life with our templates.